What Are Ransomware Attacks? (and How to Stop Them)

Imagine being denied access to your own files, or worse, threatened to leak sensitive data unless a ransom is paid. This is the reality for many organizations and individuals who fall victim to these cyberattacks.

Ransomware is a unique form of digital extortion, where threat actors manipulate system vulnerabilities to gain unauthorized access and hold data hostage. It's also extremely common. Ransomware attacks were involved in 24% of all data breaches in 2023, affecting 66% of organizations. By understanding ransomware, how it works, and the common variants, we can equip ourselves with the knowledge to combat this pervasive threat. Let's dive in and unravel the workings of this cyber menace.

What Are Ransomware Attacks?

Ransomware is a potent type of malware that cybercriminals use to extort money from their victims. It's a tool of digital coercion, where threat actors manipulate system vulnerabilities to gain unauthorized access. The primary objective is to block the victim's access to their data, essentially holding it hostage.

Unlike other malware types, ransomware doesn't just aim to disrupt or damage. Instead, it employs a more sinister strategy. It encrypts the victim's data, rendering it inaccessible. This encrypted data is then used as a bargaining chip, with the ransomware operator demanding a ransom in exchange for the decryption key.

The victims of ransomware are not limited to individuals. Businesses, hospitals, and even public services have fallen prey to these attacks, making ransomware a prominent and visible threat in the cyber security landscape. The impact of these attacks can be devastating, often causing significant damage and disruption to the victim's operations.

How Ransomware Works

Ransomware operates in a systematic manner to achieve its malicious goals. Here's how:

Initial Access: Ransomware often gains entry into a system through phishing emails or vulnerability exploitation. A user might unknowingly download the ransomware by clicking on a malicious link or opening an infected attachment.

Post-Exploitation: Once inside the system, the ransomware may deploy additional malware or remote access tools, such as a command and control server (C2)  to establish a stronger foothold.  

Understand and Expand: The ransomware operator then attempts to understand the system's layout and seeks to gain access to other systems within the network, a process known as lateral movement.

Data Collection and Exfiltration: The threat actor identifies valuable data and steals it, often focusing on sensitive information such as login credentials or customers' personal details. This data can be used for further extortion.

Deployment and Sending the Note: The ransomware begins encrypting files and disables system restore features to increase pressure on the victim. After encryption, the victim is notified of the attack and given instructions on how to pay the ransom, usually in an untraceable cryptocurrency.

Understanding this process can help in developing robust ransomware protection. It's crucial to remember that ransomware operators are often part of sophisticated criminal groups, and their tactics are constantly evolving. Therefore, staying informed about the latest ransomware variants and their modes of operation is key to maintaining a robust defense.

Email Is The Biggest Entry Point 

Ransomware attacks are a constant threat, and email is the #1 culprit for delivering this malicious software. These attacks can lock down your data and demand a hefty ransom to regain access. 

According to research, email was the starting point for 69% of companies hit by ransomware. For companies with more than 250 employees, that number goes up to 75%. 

While no single solution is foolproof, a layered security approach significantly reduces your risk. Here are some key elements:

  • Anti-Spam Filters: These tools act as your first line of defense, filtering out suspicious emails before they even reach your inbox.
  • Anti-Virus and Anti-Malware Software: These programs scan your system for known threats and can quarantine or remove malicious software. Look for solutions with link interrogation capabilities that can analyze suspicious URLs before you click on them.
  • Geo-Blocking: This feature restricts access to your system from certain geographic locations typically associated with high cybercrime activity.

By combining these tools with a healthy dose of caution, you can significantly reduce your risk of falling victim to a ransomware attack delivered through email. 

The Impact of Ransomware Attacks on Businesses

The aftermath of a ransomware attack can be devastating for businesses, with consequences ranging from financial losses to severe reputational damage. When a business falls victim to ransomware, the immediate impact is often a halt in productivity. This is due to the encryption of critical data, rendering it inaccessible and disrupting normal operations.

The financial implications of a ransomware incident are also significant. The ransom demanded by attackers can reach staggering amounts, with the average payment in 2023 reported to be $3.36 million. This figure does not account for the additional costs associated with recovery efforts, potential legal fees, and losses from disrupted business operations. In the case of the Wannacry ransomware attack from 2017, global estimates for the total cost of WannaCry range in the billions of dollars, highlighting the significant financial impact of such large-scale cyberattacks.

Ransomware attacks can lead to substantial data loss. Even if a victim system pays the ransom and receives a decryption key, there's no guarantee that all data will be successfully recovered. This can result in permanent loss of valuable information, further exacerbating the damage caused by the attack.

Should I Pay a Ransom?

The decision to pay a ransom in the wake of a ransomware incident is a complex one, fraught with uncertainty and potential repercussions. When a business falls victim to ransomware, they often find themselves in a precarious situation. On one hand, they are desperate to regain access to their encrypted data and systems. On the other hand, they are aware that paying the ransom may not guarantee the recovery of their data and could potentially fund further criminal activities.

In many instances, victims of ransomware who decide to pay the ransom find themselves at the mercy of cybercriminals. There is no guarantee that the decryption key provided will work or that the criminals will not demand additional payments. Moreover, paying the ransom could potentially paint a target on the victim's back, making them an attractive target for future attacks.

The act of paying a ransom can inadvertently contribute to the perpetuation of the ransomware business model. When a ransom payment is made, it reinforces the idea that ransomware is a lucrative venture, encouraging more cybercriminals to engage in such activities. This, in turn, can lead to an increase in the frequency and severity of ransomware attacks.

Double and Triple Extortion Ransomware

Double and triple extortion ransomware are advanced cyber threats that have evolved to bypass conventional ransomware prevention measures. These types of ransomware infections go beyond merely encrypting a victim's data and demanding a ransom for its release.

Double extortion ransomware, as the name suggests, involves two layers of extortion. First, the attacker encrypts the victim's data, rendering it inaccessible. Then, the attacker threatens to leak the stolen data to the public or sell it on the dark web if the ransom isn't paid. This technique was developed in response to organizations refusing to pay ransoms and restoring their systems from backups. By stealing the data as well, the cybercriminals can exert additional pressure on the victim to pay the ransom.

Triple extortion attacks adds a third layer of extortion to the attack. In addition to encrypting and threatening to leak the victim's data, the attacker may also target the victim's customers, partners, or even launch a distributed denial-of-service (DDoS) attack against the victim's system. This multi-pronged approach increases the potential damage and disruption, making the victim more likely to pay the ransom.

Cybersecurity Measures to Defend Against Ransomware

In the fight against ransomware attacks, implementing robust cybersecurity measures is paramount. Make sure to have plans in place to defend your organization from ransomware, including:

  • Defense-in-depth security: This approach involves layering security controls that work in unison to block malicious activity. If malware manages to bypass one control, another overlapping security mechanism is expected to halt it.
  • Foundational cybersecurity tools: Deploying essential cybersecurity tools and strategies such as antimalware, multi-factor authentication (MFA), firewalls can provide a solid defense against ransomware.
  • Email Security and web filtering: Email security and web filtering are security measures that work in tandem to protect your devices and data. Email security safeguards your inbox from phishing attacks, malware, and spam, while web filtering controls the websites you can access, blocking malicious sites and potentially harmful content.
  • Advanced security controls: To uncover novel attacks, consider employing advanced protection technologies like extended detection and response (XDR), Secure Access Service Edge, SIEM, and zero-trust security.
  • Limit or block the use of RDP: Remote Desktop Protocol (RDP) is often exploited by cybercriminals to gain access to your network. Limiting or blocking its use can add an extra layer of security.

These measures are not foolproof, but they significantly reduce the risk of a ransomware attack. The key is to stay vigilant and regularly update your cybersecurity strategies to keep up with the evolving threat landscape.

How to Remove Ransomware

Ransomware attacks can be a nightmare for any individual or organization. They can cripple operations, compromise sensitive data, and result in significant financial losses. The key to minimizing these damages is understanding how to remove ransomware effectively.

Here are the steps to remove an active ransomware infection:

Quarantine the Infected Device: The first step in ransomware removal is to quarantine the infected device. This means disconnecting it from the network and other devices to prevent the ransomware from spreading. This is crucial as some ransomware variants are designed to infect connected drives and other machines.

Leave the Device On: It may seem counterintuitive, but leaving the infected device on can increase the chances of recovery. This is because turning off the device can result in loss of volatile memory which could potentially be used to recover encrypted files.

Create a Backup: Even though the files are encrypted, it's a good idea to create a backup. This is because decryption of files may be possible in the future, or a failed decryption attempt could damage the files.

Check for Decryptors: There are organizations like the No More Ransom Project that provide free decryptors for some ransomware variants. If a decryptor is available, it can be used to restore the encrypted data.

Decryption keys play a pivotal role in the ransomware removal process. These keys are typically unique to each victim and are generated by the ransomware operator during the encryption phase of the attack. The decryption key is the only tool that can reverse the encryption and restore access to the victim's files.

However, obtaining this key is often a complex and risky endeavor. The attacker usually only releases the decryption key once the ransom demand has been met. Unfortunately, as many victims have discovered, paying the ransom does not guarantee the receipt of a functional decryption key.

In some instances, victims may be able to leverage decryption tools provided by cybersecurity firms or law enforcement agencies. These tools use known flaws in the ransomware's encryption algorithm to generate a decryption key.

When to Involve Law Enforcement and Cyber Insurance

Engaging law enforcement and cyber insurance in the aftermath of a ransomware attack is a critical decision. It's not just about the legal obligations, but also about the potential benefits these entities can bring to the table.

Law enforcement agencies, such as the FBI or CISA, have the resources and expertise to investigate these cybercrimes. Reporting a ransomware attack to them can help track down the culprits and possibly prevent future attacks. It's worth noting that some organizations are legally required to report such incidents. For instance, public organizations must report cyber attacks within four business days, according to new regulations by the Securities and Exchange Commission.

On the other hand, cyber insurance plays a pivotal role in mitigating the financial impact of a ransomware attack. These services offer pre-breach and post-breach assistance, including training, vulnerability scanning, data recovery efforts, and breach investigation assistance. However, finding a cyber insurance provider can be challenging due to the surge in ransomware attacks over the past few years, leading to premium hikes or even denial of coverage.

Ransomware developers are continually coming up with new forms of attack, which is why it's important to stay vigilant. Some of the trends we've seen include:

Big Game Hunting: High-profile organizations with deep pockets are increasingly becoming targets for ransomware attacks. This trend, known as big game hunting, has seen criminal groups like REvil and Ryuk make headlines.

Ransomware-as-a-Service (RaaS): This model allows threat actors with limited technical abilities to launch ransomware attacks. The RaaS model has grown in popularity and sophistication, enabling a broader range of individuals to become active ransomware operators.

Thread Hijacking: A new trend emerging in 2022, thread hijacking involves cybercriminals inserting themselves into targets’ online conversations to launch ransomware attacks.

Targeting Backups: More than 93% of ransomware attacks now specifically target backup data, making it harder for victims to recover without paying a ransom.

The future of ransomware is expected to be increasingly complex and sophisticated. As ransomware operators and criminal groups continue to evolve, they are likely to develop new ransomware variants that employ advanced techniques to prevent you from accessing your network. This is a concerning trend that is predicted to shape the landscape of cyber threats in the coming years.

The use of malware in ransomware attacks is predicted to increase. Malware and ransomware together can create a potent combination that can wreak havoc on an organization's network. This is why it's crucial for businesses to invest in ransomware prevention measures and stay informed about the latest trends in cyber threats.

Staying One Step Ahead of Ransomware Attacks

Understanding ransomware attacks is crucial for both individuals and businesses. The threat posed by this type of malware is significant and ever-evolving, with criminals constantly devising new ways to demand a ransom and exploit victims. It's essential to stay informed about the latest ransomware variants and their methods of operation to effectively defend your organization and personal data.

Moreover, it's critical to remember that paying the ransom doesn't guarantee the recovery of your data.

Instead, focus on implementing robust cybersecurity measures, including regular patch management and an effective detection and response system. This approach will help you mitigate the risk of a ransomware infection and limit the potential damage if you do fall victim.

If you need help protecting your company against ransomware, it's time to get in touch with Site2. We can assist you with implementing the right tools, strategies, training and technology to protect your business against ransomware and malware. Get in touch today for more information.